The first team from Charter who responded to our distress call was . . . largely useless. Very polite, though!
As a follow-up, a crew-of-one came out the next week. It was the end of the workday and unscheduled; he just dropped by. And he was professional and thorough as he quickly diagnosed and fixed the true problem.
User Error.
D'oh!
(There was a loose cable behind our television from when we used to have a VCR upstairs. It presented no problem until we stressed the system by adding cable internet.)
New Release Spotlight: Jamie Ogle
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Once she denied everything she believed in. Now she’d give anything to
choose differently. But in the shadow of the Roman Empire’s persecution and
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